Customer Relationship Management

 

Pre-Sales Features:

  • *Sales lead monitoring from initial inquiry to actual close
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  • *Product catalogue browsing
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  • *Sales quotation processing
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  • *Sales appointments
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  • *Supervisor review of appointment schedules and sales calls
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  • *Monitor sales stages
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  • *Classiifes sales
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  • *Keeps all sales call histories
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  • *Electronic Follow-up and Reminders
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  • *Lead generation reports
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  • *Available to desktop and mobile handheld devices (Palm OS and Pocket PC)

  • *Post-Sales Features
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  • *Feedback collection for:
       -Vehicle Sales
       -Service
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  • *Customer Incident and Resolution recording
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  • *Service Appointments
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  • *Time-for-Service reminders reports
  

Achieve total control over your car dealership business today!

 

Customer Relationship Management captures and tracks information for sales and marketing from walk-in prospects to sale, and even post sales appointment scheduling. All appointments are visible to the appropriate account manager- from sales to follow up calls and service.

 

DMS Modules

 

 


Sales Inquiry and Appointment Scheduling

An intelligent feature for grouping and filtering related inquiries from the same family, company, or individual ensures helps your sales people avoid redundant follow-ups on the same lead, as well as minimize duplicate pipeline reporting.

Submitting a quotation with different options and financing schemes come easily with the system's automated amortization features.