Service Management System

ERIC Service Management System (SMS), one of the very few service/repair management systems available in the market, is the newest addition to the roster of vertical solutions developed by Jupiter Systems, Inc.

SMS is a very powerful tool in managing service/repair business. It provides a total control of business activity while ensuring process efficiency. SMS is equipped with Electronic Repair Monitoring Board which will provide you with a very clear and real-time picture of what’s going on in your repair workshop.

SMS seamlessly integrates all repair related activities such as service appointments, job assignment to technician, parts requests & issuances and customer billing to reach greater operation proficiency. The highly-graphical technician assignment and monitoring window will give the service manager an accurate and vivid status of all technicians’ activities and schedule for the day. SMS integration with Inventory Management guaranteed an accurate and well managed availability of stocks.

Aside from Automotive Service Businesses, ERIC SMS is now being used by various service centers of Laptops and Printers across the country.

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